REFUND POLICY
All tickets are non-refundable and non-transferable. The reselling of tickets is strictly prohibited. Any chargebacks / disputes will ban you from any future events.
Talent is subject to change and/or cancel at any time. All announced talent have contractually committed to attend the event. However, as is standard practice in the entertainment industry, all talent has the right to cancel their appearance if there are circumstances that require them to do so such as a film/work project, illness, or force majeure.
Please note that we do NOT suggest purchasing tickets based on the announcement of one sole talent/individual. When you purchase a ticket you are purchasing a ticket to an event, not the appearance of one particular talent.
The only exception to this policy are our meet and greet tickets, which are refundable in the event of a specific talent cancellation.
Should an event need to be postponed, ticket purchases will automatically rollover onto the new date of the event. Should Enrapture Entertainment need to cancel the entire event, refunds will be provided.
*By purchasing tickets, you signify that you have read and agree to Enrapture Entertainment’s Refund Policy. Purchasing tickets to any Enrapture Entertainment event signifies acceptance of the Refund Policy outlined above.